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International Patient Services

Access Medical Care in China with Confidence

See How It Works

MedRoute Global helps international patients explore care options, connect with hospitals, and coordinate the patient journey in China.

Personalized Support

Professional, personalized support every step of the way.

Formal Hospital Coordination

We route cases to relevant specialist departments, subject to institution confirmation.

Clear Process and Transparent Information

A structured journey with clear communication at every stage.

Ongoing Care Even After You Return Home

Follow-up coordination continues after treatment and travel.

MedRoute Global is an independent medical access and coordination service. Diagnosis and treatment are provided by licensed medical institutions and physicians. This is not an emergency service.

Shanghai skyline across the Huangpu River

A Clearer Path Into China's Healthcare System

We organize the practical steps between your medical records and the next appropriate healthcare pathway.

Medical Case Review

We review whether the information available is ready for hospital evaluation.

Hospital Matching

We identify hospitals and departments that may fit your diagnosis and treatment objective.

Treatment Access Coordination

We coordinate case submission, hospital feedback, consultations and appointment pathways.

From Medical Records to a Clear Next Step

Our role is to help international patients understand how to access appropriate medical institutions in China before making travel arrangements.

Start Your Case

Case Preparation

Organize diagnosis reports, pathology, imaging, laboratory results and previous treatment records.

Hospital & Department Matching

Consider condition, specialty, capability, international access and case submission requirements.

Hospital Access Coordination

Coordinate case submission, pre-review, remote consultation, registration and appointments.

How It Works

A clear and structured process from your initial inquiry to follow-up care.

  1. 01

    Submit Your Case

    Person completing a medical inquiry on a laptop

    Tell us what you are seeking in China and share the medical information currently available.

    • Patient information
    • Medical condition
    • Available records
  2. 02

    Records Review

    Medical records and imaging scans arranged on a desk

    We organize the case and identify whether additional records or clarification may be needed.

    • Case ID created
    • Readiness status
    • Next action
  3. 03

    Specialist Matching

    Doctor and healthcare coordinator reviewing a case together

    We identify relevant hospitals and departments based on specialty fit, capability and access requirements.

    • Specialty expertise
    • International access
    • Case submission requirements
  4. 04

    Medical Review

    Physician reviewing a treatment plan on a clipboard

    Where available, your case is submitted through the appropriate hospital or international patient channel for professional assessment.

    • Case accepted
    • Additional records
    • Remote or in-person review
  5. 05

    Options & Estimate

    Hand signing a medical service agreement

    We organize available hospital feedback, possible next steps and the information needed for a decision.

    • Hospital feedback
    • Possible next step
    • Cost information where available
  6. 06

    Travel Preparation

    Traveler preparing documents for a medical journey

    If you decide to proceed, we help coordinate appointments, registration and practical pre-arrival requirements.

    • Appointment
    • Documents
    • Travel readiness
  7. 07

    China Coordination

    Healthcare team coordinating treatment in China

    A China-side coordinator supports communication around consultation, admission or treatment preparation.

    • Hospital contact
    • On-site coordination
    • Clear updates
  8. 08

    Follow-Up

    Patient receiving follow-up support after care

    Where agreed, coordination continues after treatment and after you return home.

    • Records
    • Follow-up communication
    • Next care step

More Than a Trip — A Complete Care Journey

A clear Case ID
A named next action
Hospital feedback organized
Follow-up after return

A Structured Medical Access Pathway

Depending on your case and selected service, you may receive a Medical Access Summary with the following information.

Case Readiness Status

An overview of whether your current records are sufficient for hospital evaluation.

Hospital Pathway

Information about suitable institutions, departments or specialist routes.

Required Medical Records

A clear list of additional documents, imaging or test results requested.

Hospital Feedback

Where available, we help organize and communicate the institution's response.

Consultation Pathway

Clarity about remote consultation, second opinion, in-person appointment or admission.

Pre-Arrival Requirements

Where verified, registration, passport, payment, insurance and scheduling requirements.

How matching works

We route by case fit, not by whoever is easiest to advertise.

Operational access, specialty fit and current hospital confirmation are checked as part of the case review. Public information alone is never treated as a treatment guarantee.

Your MedRoute care pathway

A coordination process you can understand before you decide

We make the operational steps visible. Medical decisions remain with licensed doctors and healthcare institutions.

  1. 01

    Submit records

    Share the medical information currently available. A case ID is created.

  2. 02

    Structure the case

    We organize the case into a specialist-ready summary and identify gaps.

  3. 03

    Match specialists

    Relevant hospitals, departments and specialist routes are identified.

  4. 04

    Medical review

    The case is submitted for professional hospital or specialist assessment.

  5. 05

    Receive options

    We organize available pathways, feedback and estimated costs.

  6. 06

    Decide

    You choose whether to continue. Submitting a case does not commit you to travel.

  7. 07

    Prepare travel

    Appointments, registration, documentation and practical arrangements are coordinated.

  8. 08

    Follow up

    We help coordinate discharge documents and practical follow-up after return.

We coordinate. Doctors decide. You receive options and clear next steps, not a promise of a particular diagnosis, hospital acceptance or outcome.

Submit Your Case

Transparent Coordination Fees

Clear Pricing. Defined Support. No Hidden Medical Markups.

Start with a free initial screening. Choose the coordination support that fits your needs, from specialist access to complex hospital care in China. Hospital and third-party costs are quoted separately.

Coordination service fee · USD

Specialist Coordination

From $299.00

Medical record organization, hospital matching, and specialist access coordination.

Coordination service fee · USD

China Visit Coordination

From $699.00

Appointment planning, bilingual escort support, and coordinated medical visits.

Coordination service fee · USD

Hospital & Surgery Coordination

From $1,999.00

Structured support for admission, hospitalization, surgical pathways, and discharge.

Start here

Free Initial Case Screening — $0.00

No diagnosis, specialist consultation, or guaranteed hospital acceptance.

Coordination fees only. Hospital consultations, examinations, treatment, travel, accommodation, and third-party charges are separate.

Transparent fees. Defined deliverables. Written approval before additional charges.

Important limits: MedRoute is an independent coordination provider, not a hospital. We do not provide emergency care and do not guarantee hospital acceptance, appointments, treatment results, admission duration or final costs. Diagnosis and treatment decisions remain with licensed medical professionals.

Medical Care We Help Coordinate

MedRoute Global works across multiple medical specialties and healthcare institutions in China.

Oncology

Cancer specialists, multidisciplinary evaluation, second opinions and treatment pathways.

Complex Surgery

Evaluation and access coordination for surgical treatment in China.

Cardiology

Cardiovascular evaluation and specialist pathways.

Neurology & Neurosurgery

Neurological and neurosurgical evaluation coordination.

Orthopedics

Orthopedic consultation, surgery and rehabilitation pathways.

Rehabilitation

Rehabilitation institutions and specialist programs.

Traditional Chinese Medicine

Coordination for appropriate Traditional Chinese Medicine services.

Advanced Diagnostics

Specialist diagnostic evaluation and additional medical opinions.

Hospital matching is based on medical needs, specialty fit and international patient accessibility. It is not limited to one city.

View Treatment Access

Specialist pathway

Cancer Treatment Access in China

For international cancer patients, medical records often need to be reviewed before a hospital can determine the appropriate next step.

Submit Your Cancer Case

Records that may support review

Pathology reports
Pathology slides where required
CT / MRI / PET-CT
DICOM imaging
Genetic testing
Previous chemotherapy records
Radiotherapy records
Surgery reports
Current treatment information

Patient information

Explore reviewed medical access pages

Browse practical information on care pathways, preparing for treatment and contacting hospitals. City access guides are listed above.

Treatment access

Patient guides

Hospital access

A Personal Approach to Medical Coordination

More than logistics — we're your trusted partner throughout your healthcare journey.

One Dedicated Case Manager

One primary coordination contact throughout your medical journey.

Structured Medical Records

We help prepare clear medical documentation for communication with medical institutions.

Multi-City Coordination

Cases can be routed across major healthcare centers in China depending on medical needs.

Independent Navigation

Our role is patient coordination. Clinical decisions remain with licensed medical professionals.

Trust & transparency

We Coordinate. Doctors Decide.

Cross-border care requires more than a list of hospitals. It requires clear boundaries, understandable next steps and a coordination team that stays accountable to the patient journey.

Submit Your Medical Case

Doctors decide

MedRoute organizes access and communication. Diagnosis, treatment recommendations and eligibility remain with licensed clinicians and medical institutions.

Options are explained

We help identify relevant hospitals and departments; no institution or outcome is guaranteed before the medical review.

Fees stay separate

Hospital charges and MedRoute coordination services should be clearly distinguished before a patient decides to proceed.

Records stay purposeful

Share the information needed for case assessment. We explain the next secure sharing step before sensitive records are transferred.

Before travel

We help clarify records, hospital pathways, appointments and practical requirements before you make arrangements.

If you do not proceed

Submitting a case is an assessment step, not a commitment to travel or treatment in China.

After treatment

Where agreed, we continue coordination around records, communication and follow-up after you return home.

MedRoute Global is not an emergency service and does not replace a treating physician. If you have an urgent medical concern, contact local emergency services or your current healthcare provider.

Frequently Asked Questions

Practical answers before you submit your medical case.

Can I submit my medical records before traveling to China?

Yes. You can submit the records currently available for initial case organization and access assessment. A hospital may request additional documents before providing feedback.

Can MedRoute tell me which hospital is best for my condition?

We help identify hospitals and departments that may be suitable based on your medical needs, treatment objective and access requirements. Final clinical decisions remain with licensed healthcare professionals.

Can Chinese hospitals review my CT or MRI scans?

Some institutions may review imaging during case assessment. Hospitals may request imaging reports, DICOM files or additional scans depending on the case.

Can I receive a medical opinion before traveling?

Remote consultation, second-opinion review or pre-arrival case assessment may be available depending on the hospital, specialty and medical condition.

How long does the process take?

We begin reviewing a complete case after the required information is received. Hospital response times vary by institution, specialty, physician availability and case complexity.

Does MedRoute provide medical diagnosis?

No. MedRoute Global provides medical access, information and coordination services. Diagnosis and treatment decisions are made by licensed healthcare professionals and medical institutions.

Refer Patients to China Through a Structured Medical Access Process

We work with overseas healthcare facilitators, clinics, insurance and assistance professionals, concierge services and patient support organizations to help patients navigate medical care in China.

You remain the patient's local relationship partner.

We coordinate the China-side medical journey while keeping the referring organization informed according to the agreed service process and the patient's authorization.

Discuss a Partnership
Patient
Local Partner
MedRoute Global
Medical Institution
Treatment
Follow-Up

Partner types

Medical Travel Facilitators
Private Clinics
Insurance & Assistance Companies
Corporate Health Providers
Medical Concierge Services
Patient Support Organizations
Misty mountain landscape in China

Start With Your Medical Records

People · Care · A Brighter Tomorrow

Submit your medical information before deciding where to travel or which hospital to contact.

Submit Your Medical Case