Guangzhou · service-center catalogue
International patient coordination options
The published Guangzhou pilot list names 17 selected hospitals. The underlying service catalogue provides reference information; confirm current patient eligibility and each service directly with the named hospital before relying on it.
View the Guangzhou pilot listServices for international patients
01
Case concierge and pre-arrival inquiry
One-to-one contact before arrival, during the visit and after departure through in-person, messaging, phone or email channels; collection of medical history and questions; and remote pre-arrival communication by video, phone or message.
02
Hospital and specialty coordination
Coordination with the relevant hospital and specialty team, including specialist appointments, examinations, inpatient admission arrangements and multidisciplinary team (MDT) meeting coordination when appropriate.
03
Interpretation and in-hospital escort
Appointment and hospital navigation support, interpretation during consultations and examinations, and assistance with payment, pharmacy, discharge and daily-life communication. Listed languages include English, Spanish, French, Japanese, Arabic, Turkish, Russian, Indonesian, Malay, Bengali, Thai and Vietnamese.
04
Medical document translation
Translation support for medical records, diagnoses, discharge summaries and test reports, with guidance on notarization or authentication where requested.
05
Visa-related administrative support
Guidance on application materials, administrative assistance with medical invitation letters and application progress follow-up for patients or accompanying family members.
06
Local and cross-border transportation
Airport and railway-station pickup, local hospital transfers, private vehicle arrangements, inter-hospital or inter-city transfers, Guangzhou–Hong Kong/Macau transfer coordination, and international flight planning or booking support.
07
Accommodation and daily-life support
Assistance arranging apartments, homestays or hotels, arrival reception, and local dining, shopping and cultural information.
08
Dietary requests
Multilingual menu and ingredient information and assistance arranging dietary requests, including religious or post-operative meal preferences.
09
Wellness and cultural activities
Optional hot-spring and forest visits, TCM-related experiences, wellness courses, premium health-check packages and local tours, subject to the patient's preferences and the clinical team's advice where relevant.
10
Post-discharge and longer-term coordination
Follow-up reminders, recovery check-ins, medication and re-examination reminders, online follow-up coordination with the original care team, and longer-term patient record coordination.
Catalogue reference prices · CNY
Service price list
All prices below are reference prices transcribed from the English-language price tables in the supplied catalogue and shown in Chinese yuan (CNY). The source catalogue has no stated issue or effective date, so confirm current price, availability, inclusions and surcharges before booking. Medical consultation, examination, procedure, medication, admission and treatment fees are not included in these service prices.
Interpretation and medical document translation
Interpretation: up to 8 hours per day. Translation: per 1,000 characters; the catalogue does not specify source or target character counting.
| Language | Interpretation / 8 hours | Document translation / 1,000 characters |
|---|---|---|
| English | CN¥1,650 | CN¥258 |
| Spanish | CN¥1,980 | CN¥328 |
| French | CN¥1,980 | CN¥328 |
| Japanese | CN¥1,650 | CN¥278 |
| Arabic | CN¥2,300 | CN¥358 |
| Turkish | CN¥2,300 | CN¥358 |
| Russian | CN¥1,980 | CN¥328 |
| Indonesian | CN¥1,980 | CN¥328 |
| Malay | CN¥1,980 | CN¥328 |
| Bengali | CN¥2,200 | CN¥258 |
| Thai | CN¥1,980 | CN¥328 |
| Vietnamese | CN¥1,980 | CN¥328 |
In-hospital escort
The source table is labelled “Chinese”; its exact language or service-scope meaning is unclear in the catalogue.
| Service | Catalogue price |
|---|---|
| Hospital escort, up to 4 hours (hospital start/end) | CN¥330 |
| Hospital escort, up to 8 hours | CN¥625 |
| Overtime | CN¥110 per hour |
| Hotel–hospital–hotel, up to 4 hours, with driver and escort | CN¥625 |
Visa-related administrative support
A tourist invitation letter does not guarantee visa issuance; some consulates may not accept this letter type.
| Service | Catalogue price |
|---|---|
| Tourist invitation letter for an accompanying family member | CN¥385 per copy |
Transportation
| Route / service | 5-seat vehicle | 7-seat vehicle | Conditions |
|---|---|---|---|
| Guangzhou Baiyun Airport ↔ city hospital or hotel | CN¥385 per trip | CN¥495 per trip | Driver meets passenger with a name sign. |
| Guangzhou South/East Railway Station ↔ city hospital or hotel | CN¥385 per trip | CN¥495 per trip | Driver meets passenger with a name sign. |
| Hong Kong Airport ↔ city hospital or hotel | Not listed | CN¥2,530 per trip | Cross-border-plate vehicle; driver meets passenger with a name sign. A 5-seat price is not listed. |
| Shenzhen Bao'an Airport ↔ city hospital or hotel | CN¥825 per trip | CN¥1,045 per trip | Driver meets passenger with a name sign. |
| Guangzhou urban charter | CN¥990 per day | CN¥1,210 per day | Up to 8 hours / 100 km; overtime quoted separately. |
| Guangdong province charter | CN¥1,320 per day | CN¥1,650 per day | Up to 8 hours / 150 km; overtime quoted separately. |
Accommodation
| Option | Starting catalogue price |
|---|---|
| Apartment / homestay, no breakfast | From CN¥275 per night |
| 3-star hotel, breakfast included | From CN¥330 per night |
| 4-star hotel, breakfast included | From CN¥495 per night |
| 5-star hotel, breakfast included | From CN¥605 per night |
Wellness and cultural activities
| Activity | Catalogue price | Conditions |
|---|---|---|
| Caizhilin TCM clinic: choose two of moxibustion, gua sha or cupping, plus medicinal meal | CN¥150 per person | |
| TCM Town activities | CN¥38–CN¥198 per person | Minimum 10 participants. |
| TCM Town wellness exercises | CN¥40 per person | Minimum 10 participants. |
Services priced by case or quote
| Service | Price information in catalogue |
|---|---|
| Case concierge, pre-arrival inquiry and hospital/specialty matching | Quote based on the case |
| Appointment, examination, inpatient bed and MDT coordination | Quote based on the case |
| Medical invitation letter assistance | No fixed price listed |
| Service coordination fee | The catalogue describes a percentage-based fee but does not state the percentage or calculation basis |
| Dietary requests, itinerary customization and premium health-check packages | Quote based on the requested scope |
Holiday surcharges may apply. Transportation prices, hotel taxes, availability, route details, overtime, inclusions and cancellation terms should be confirmed before booking.
How these services work
These services support access and coordination. Clinical assessment, diagnosis, treatment decisions, prescriptions and medical charges remain with the hospital and licensed clinicians. Specific appointment, admission, MDT, transport, accommodation and follow-up arrangements are coordinated case by case.
Visa support is administrative and does not guarantee a visa. Dietary arrangements do not guarantee allergen safety or religious certification. Wellness and cultural activities are optional experiences, not treatment recommendations. Current scope and any fees should be confirmed before arrangements are made.
Service descriptions are based on internal service information and confirmed for public presentation by the MedRoute project owner. Catalogue prices are reference prices; the source gives no issue or effective date. Confirm current price, availability and arrangements before booking. Source: Guangzhou International Medical Tourism Service Center patient and hospital service catalogue.